| QUESTIONS? If you have any questions about our collars or leashes or our ordering process, please send an email to CustomerService@WillowsBoutique.com (or call (717) 458-5404) and we will get back to you as quickly as possible - in general, we will be available M-F 8:00 AM - 6:00 PM EST. |
| RETURNS? We want you to be 100% happy with anything you buy from us, so please let us know if there is a problem. If the size isn't right, if the color turns out to not really be on your dog's "seasonal pallet", we will be happy to process an exchange or refund. Just send an email to CustomerService@WillowsBoutique.com and we will send instructions for a return. Once we receive the item(s), we will issue a credit, less our original shipping costs (which usually will be $4.80). Item(s) must be returned within 30 days and must be in original condition. |
| COMMENTS or SUGGESTIONS? Of course we'd also like to hear from you if you think our collars and leashes are fabulous! Or if you have suggestions about styles and colors you'd like to see. Send your comments to us at Comments@WillowsBoutique.com |
| PICTURE OF YOUR FAVORITE POOCH? We know all of our four-legged customers are special! We'd love to get a picture of your dog in one of our collars. Send to Comments@WillowsBoutique.com |
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